Terms & Conditions and Privacy Policy
Last Updated: 5/12/2025
Sound & Image Design, Inc. ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This page outlines our Terms & Conditions and Privacy Policy, explaining how we collect, use, and protect your data, including our SMS communication practices.
Terms & Conditions
1. Acceptance of Terms
By accessing and using our website or services, including submitting forms and subscribing to communications, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our site.
2. Use of the Website
You agree to use our website for lawful purposes only. You are prohibited from violating or attempting to violate the security of the website.
3. Intellectual Property
All content, logos, text, graphics, and design are the intellectual property of Sound & Image Design, Inc. and may not be reused or reproduced without written permission.
4. Limitations of Liability
We are not responsible for any damages resulting from the use of, or the inability to use, our website or its content.
5. Governing Law
These Terms shall be governed by the laws of the State of Virginia.
SMS Terms & Conditions
1. Consent to Receive Messages
By checking the appropriate box on any of our forms, you consent to receive SMS messages from Sound & Image Design, Inc. These may include appointment reminders, service notifications, and promotional updates. You may reply “STOP” at any time to unsubscribe, or “HELP” for assistance.
2. Message Frequency
Message frequency may vary, but you will not receive more than four messages per week.
3. Charges
Message and data rates may apply depending on your carrier and plan.
4. Opt-In Method
You opt in by checking the SMS consent box on our website forms.
5. Opt-Out Method
You can opt out by replying “STOP” to any SMS or by contacting us at (804) 741-5816.
Privacy Policy
1. What Personal Information We Collect
When using our website, you may be asked to provide your name, email address, phone number, or other details.
2. When We Collect Information
We collect information when you:
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Subscribe to a newsletter
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Fill out a form
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Use live chat or support features
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Contact us by phone or email
3. How We Use Your Information
We may use your information to:
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Improve customer service
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Send periodic emails
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Respond to inquiries or requests
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Send promotional messages (with consent)
4. How We Protect Your Information
Our website is regularly scanned for vulnerabilities. While we do not currently use SSL, we do not collect sensitive data such as credit card numbers. Regular malware scans are conducted.
Use of Cookies
We use cookies to:
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Understand and save user preferences
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Compile site traffic and interaction data
You can disable cookies via your browser, though this may affect certain features.
Third-Party Disclosure and Tracking
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We do not sell, trade, or share your information with third parties.
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We do not offer third-party products or services.
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We do allow third-party behavioral tracking (e.g., Google Analytics).
Your Rights and Disclosures
CalOPPA Compliance
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Users may visit anonymously.
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This policy is linked from our homepage.
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Users will be notified of updates on this page.
Do Not Track Signals
We honor Do Not Track signals.
Children's Privacy (COPPA)
We do not knowingly market to or collect data from children under the age of 13.
Fair Information Practices
If a data breach occurs, we will notify users within 90 business days.
You have the right to pursue recourse through legal or regulatory channels if we fail to adhere to this policy.
CAN-SPAM Compliance
We collect emails to:
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Respond to inquiries
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Send relevant content and offers
We agree to:
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Avoid misleading subject lines
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Identify messages as ads
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Include our business address
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Provide clear unsubscribe options
You can unsubscribe anytime by clicking the link at the bottom of any email or contacting us directly.
Contact Us
For questions or concerns about these Terms & Conditions or our Privacy Policy, please contact:
Sound & Image Design, Inc.
📞 (804) 741-5816
🏢 7425 Brook Road, Richmond, VA 23227
🌐 https://soundandimage.com
