Curators of Cutting-Edge Technology Solutions
Our people and the services we provide define our firm. As home audio and video installers, we take pride in delivering a first-class client experience.
Who We Are
Sound + Image designs, engineers, programs, installs, and maintains smart home technology and commercial control systems. We provide simple control of integrated technology and automation comprised of audio, video, lighting, shading, climate control, energy and power management, networking, and security components. Our extensive experience, customer focused approach, and high quality of service makes it easy for you to experience all the benefits of customized technology solutions for your home or business.
Our Misson
The goal behind all our projects is to create tailored technology solutions that facilitate and elevate your day-to-day lifestyle. We strive to earn your trust and make you a client for life by delivering unprecedented performance, reliability and ease-of-use you can enjoy across multiple properties. Our professional staff is there to serve as your personal technology advisor that educates and guides you to solve all of your current and future technology needs. We take world-class care of every customer and thrive due to your referrals and strong recommendations. We strive to exceed our clients expectations on every project regardless of project size or budget.
Awards
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2019 NARI CotY Home Theater/Home Audio Grand Prize
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2018 NARI CotY Home Theater/Home Audio Grand Prize
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2017 NARI CotY Home Theater/Home Audio Grand Prize
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2016 NARI CotY Residential Interior Remodel Grand Prize
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2015 NARI CotY Residential Interior Remodel Grand Prize
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2015 NARI CotY Home Theater Audio Grand Prize
Our Leadership
Graham Hickerson
Co-Founder & CEO
Graham Hickerson has always been interested in electronics, and video. He created his first custom video installation at the age of 12, when he installed cable TV in his tree house.
Graham never forgot the sense of accomplishment he felt when he leaned back in his tree house, and surfed the channels on his cable TV.
Graham grew up, and found success in several business ventures, but when the ever-increasing popularity of home theater systems created opportunities for people who were willing to work hard and master the new technologies, he saw an opportunity to build a high-quality integrator company.
Graham and Tim took the plunge, and founded Sound + Image.
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(804) 741-5816
7425 Brook Road
Richmond, VA 23227
*Showroom available by appointment only
Sound and Image is rated
5 out of
5 based on
46 reviews from around the Web.
- 2023-01-14Technical staff were very professional, knowledgeable and fantastic problem solvers. Highly recommend Sound and Image Design!!!Herb H.
- 2022-12-17Did a great a job with our media room installation! Super professionalRiver City Pro W.
- 2022-10-17I am thrilled with all of the work I had done. I couldn’t recommend this company any more highly.Megan C.
- 2022-10-14Sound and image did a great job. They were able to renovate an older system and bring it up to current technology. Would highly recommendSteven H.
- 2022-08-29These guys are solid professionals who have decades of experience and possess the highest levels of technical expertise. Highly recommended.Gr W.
- 2022-08-26He had suggestions and came up with some alternatives based on what we wanted to spend and together we came up with a solution we were very happy with, including new theater seating, new projector and receiver and controller.Gordon G.
- 2022-07-26I am very glad that I was able to find Sound + Image. This great attitudecomes from the top and thru the team.AK D.
- 2022-07-12Their work, and customer service, has been world-class, and over time they have become friends as well as trusted Audio/Visual partners.Chris M.
- 2022-07-11Jobs were done on budget and on time. When we needed to make some changes some time later, no problem.Christian S.
- 2022-07-06High-end equipment installation done perfectly. Tim analyzes the plan and gets the job done promptly and well. Kudos to Sound + ImageAnthonyS
- 2022-05-04Very helpful from start to finish with my outdoor patio speaker and Sonos system setup. I highly recommend Sound + ImageCampbell D.
- 2022-04-08The follow on support was what really made this a positive experience for me.Alex F.
- 2021-12-08They were very professional and it has transformed our tv viewing experience. No more searching for the right remote to switch inputs.Robert B.
- 2021-10-15Responsiveness - Tim and his team are timely in all of their response. He was careful to check that everything was as we wanted it.Marsha D.
- 2021-09-26This company is awesome! Service, skills, knowledge, and the outcome is amazing. Nothing but my highest ratings for them.Kristin T.
- 2021-09-23Friendly, professional, knowledgeable I cannot say enough good things about this company!Alison B.
- 2021-01-02Sound & Image is my go-to-outfit each time I need a tech project at home.Melvin R.
- 2020-10-05They took into consideration what I wanted and offered their expertise when I needed it.cawitkow2
- 2020-09-10Drake was the technician who installed the eero Pro system and he was personable and efficient in completing the task.Gary W.
- 2020-08-24These guys rock. Extremely knowledgeable, and very service friendly. A+++++Adam C.
- 2020-08-24These guys are rock stars. A+ service, extremely knowledgeable, and I would recommend these guys to anyone.Thank you!Adam C.
- 2020-05-08Very professional with great technical skills and efficient work.Absolutely recommend......curt p.
- 2020-04-04It was amazing to watch. I highly recommend them and I will contact them in the future.Ann S.
- 2020-02-10Had an excellent experience with Tim and his crew who were very professional, personable and remarkably attentive to detail (ex. 😊😊😊Shawna P.
- 2019-11-28Always do a great job, courteous, responsive and are there when they say.Peter Van W.
- 2019-11-26We were lucky to find Sound and Image Design! They installed a beautiful Control4 system and freed up one entire side of our cabinet.H H.
- 2019-11-21Tim, Drake and the guys are top notch. Excellent knowledge of product and great communication. Thumbs Up!Bill N.
- 2019-11-12Sound & Image Design are are fantastic company who have completely outfitted our home with all its audio and video components.Kris D.
- 2019-11-04The guys are easy to work with and I couldn't be happier. Thank you again.Rusty T.
- 2019-11-04Great experience. Crew from Sound & Image installed my tv on the wall, including running cables in wall. Very polite and professional.Tommy P.
- 2019-10-25An expert team that not only delivers exceptional services, but is so incredibly responsive to our needs and requests. We are so grateful!Elizabeth Dolan W.
- 2019-07-30We have been working with them for a few years now and they are always professional, courteous, dependable, and work in a very timely manner.Shabeen Ali S.
Sound and Image is rated
5 out of
5 based on
46 reviews from around the Web.
- 2023-01-14Technical staff were very professional, knowledgeable and fantastic problem solvers. Highly recommend Sound and Image Design!!!Herb H.
- 2022-12-17Did a great a job with our media room installation! Super professionalRiver City Pro W.
- 2022-10-17I am thrilled with all of the work I had done. I couldn’t recommend this company any more highly.Megan C.
- 2022-10-14Sound and image did a great job. They were able to renovate an older system and bring it up to current technology. Would highly recommendSteven H.
- 2022-08-29These guys are solid professionals who have decades of experience and possess the highest levels of technical expertise. Highly recommended.Gr W.
- 2022-08-26He had suggestions and came up with some alternatives based on what we wanted to spend and together we came up with a solution we were very happy with, including new theater seating, new projector and receiver and controller.Gordon G.
- 2022-07-26I am very glad that I was able to find Sound + Image. This great attitudecomes from the top and thru the team.AK D.
- 2022-07-12Their work, and customer service, has been world-class, and over time they have become friends as well as trusted Audio/Visual partners.Chris M.
- 2022-07-11Jobs were done on budget and on time. When we needed to make some changes some time later, no problem.Christian S.
- 2022-07-06High-end equipment installation done perfectly. Tim analyzes the plan and gets the job done promptly and well. Kudos to Sound + ImageAnthonyS
- 2022-05-04Very helpful from start to finish with my outdoor patio speaker and Sonos system setup. I highly recommend Sound + ImageCampbell D.
- 2022-04-08The follow on support was what really made this a positive experience for me.Alex F.
- 2021-12-08They were very professional and it has transformed our tv viewing experience. No more searching for the right remote to switch inputs.Robert B.
- 2021-10-15Responsiveness - Tim and his team are timely in all of their response. He was careful to check that everything was as we wanted it.Marsha D.
- 2021-09-26This company is awesome! Service, skills, knowledge, and the outcome is amazing. Nothing but my highest ratings for them.Kristin T.
- 2021-09-23Friendly, professional, knowledgeable I cannot say enough good things about this company!Alison B.
- 2021-01-02Sound & Image is my go-to-outfit each time I need a tech project at home.Melvin R.
- 2020-10-05They took into consideration what I wanted and offered their expertise when I needed it.cawitkow2
- 2020-09-10Drake was the technician who installed the eero Pro system and he was personable and efficient in completing the task.Gary W.
- 2020-08-24These guys rock. Extremely knowledgeable, and very service friendly. A+++++Adam C.
- 2020-08-24These guys are rock stars. A+ service, extremely knowledgeable, and I would recommend these guys to anyone.Thank you!Adam C.
- 2020-05-08Very professional with great technical skills and efficient work.Absolutely recommend......curt p.
- 2020-04-04It was amazing to watch. I highly recommend them and I will contact them in the future.Ann S.
- 2020-02-10Had an excellent experience with Tim and his crew who were very professional, personable and remarkably attentive to detail (ex. 😊😊😊Shawna P.
- 2019-11-28Always do a great job, courteous, responsive and are there when they say.Peter Van W.
- 2019-11-26We were lucky to find Sound and Image Design! They installed a beautiful Control4 system and freed up one entire side of our cabinet.H H.
- 2019-11-21Tim, Drake and the guys are top notch. Excellent knowledge of product and great communication. Thumbs Up!Bill N.
- 2019-11-12Sound & Image Design are are fantastic company who have completely outfitted our home with all its audio and video components.Kris D.
- 2019-11-04The guys are easy to work with and I couldn't be happier. Thank you again.Rusty T.
- 2019-11-04Great experience. Crew from Sound & Image installed my tv on the wall, including running cables in wall. Very polite and professional.Tommy P.
- 2019-10-25An expert team that not only delivers exceptional services, but is so incredibly responsive to our needs and requests. We are so grateful!Elizabeth Dolan W.
- 2019-07-30We have been working with them for a few years now and they are always professional, courteous, dependable, and work in a very timely manner.Shabeen Ali S.